HR Manager in Norcross, GA at Capstone Logistics LLC

Date Posted: 6/16/2022

Job Snapshot

  • Employee Type:
  • Location:
    30 Technology Parkway South
    Norcross, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description




This role will oversee the daily HR workflow for Capstone Warehouse Services (CWS) corporate and field operations, including compliance, onboarding, associate relations and training, with a particular focus on accuracy, productivity and process improvement. Supervise and support team of HR Coordinators/Generalists responsible for handling HR-related activities. Serve as valued partner to the field through cultivating relationships with site management and recommending solutions and new approaches that align with business goals and maximize workforce effectiveness.


  • Supervise HR Coordinators and Generalists
  • Set goals and performance targets for HR staff and provide constructive feedback to help achieve them
  • Help with recruiting, interviewing and onboarding new staff within the HR department



  • Conduct, guide and act as escalated point of contact for investigations and associate relations activities including conflict resolution, performance issues, disciplinary action and terminations
  • Oversee ticketing system, hotline cases, background checks, I9s and other HR activities. Develop service level metrics to measure and monitor progress
  • Review internal HR SOPs/processes. Assess the efficiency of current HR activities to improve efficiency and decrease 'busy work' whenever possible
  • Administer and advise on PTO and sick pay
  • Identify trends relating to compliance as well as current and future talent needs in the field and present key findings to leadership. Recommend solutions that maintain compliance, increase productivity and enhance effectiveness of managers and associates
  • Understand and help others to interpret company policies and federal and state laws
  • Provide status updates and escalate items to HR Director as needed/required
  • Handle special projects as needed

*Performs Additional Responsibilities As Assigned*


education and/or experience:

  • Bachelor's degree, preferably in Human Resources, Business or related discipline
  • 5 or more years of experience in Human Resources, ideally within large, rapidly changing organizations
  • 2 or more years of supervisory experience
  • HR Certification preferred

knowledge, skills and abilities:

  • Effective communicator (verbal and written) that can present findings and gain agreement on recommended solutions and outcomes
  • Organized with the ability to prioritize and manage multiple projects and tasks effectively and to delegate when appropriate
  • Strong analytical and problem-solving skills
  • Acts with integrity, professionalism and confidentiality at all times
  • Thorough knowledge of employment-related laws and regulations
  • Intermediate technology skills with a 'can-do' attitude toward new software

physical requirements:

This role requires prolonged periods of sitting at a desk and working on a computer or other office equipment, walking within facilities and offices and lifting up to 10 pounds, as needed.


Capstone Logistics, LLC is part of The Transportation and Logistics industry which has been designated a "Critical Infrastructure Segment". As a "critical infrastructure industry" worker in the Transportation and Logistics industry, associates are considered exempt from local restrictions such as curfews, shelter-in-place orders, and other mobility restrictions when reporting to, returning from, or performing his or her work functions.